Ralston & Laurel

Privacy Policy

Effective date: March 16, 2026

Ralston & Laurel is a publication of Hotlum Powell Integrated Services LLC ("we," "us," or "our"). We operate the website at ralston-laurel.com. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

Information We Collect

We collect the following types of information:

  • Email address (when you subscribe to the newsletter or submit a business listing)
  • Name (when you claim a business or apply as a partner)
  • Phone number (when you claim a business or apply as a partner, used for SMS verification)
  • IP address (collected automatically for security and bot protection)
  • Browser and device information (collected automatically via standard web protocols)

How We Use Your Information

We use the information we collect for the following purposes:

  • Newsletter delivery: to send you the weekly Ralston & Laurel newsletter
  • SMS verification: to verify business ownership during the claim process
  • Bot protection: to prevent automated abuse of our forms and services
  • Business directory: to maintain and display business listings in our community directory
  • Communication: to respond to your inquiries or requests

Third-Party Services

We use the following third-party services to operate our website and deliver our products. Each service may collect or process data as described below:

  • Resend - email delivery service used to send newsletters and transactional emails
  • Supabase - database and backend infrastructure used to store subscriber and business data
  • Twilio - SMS verification service used to confirm business ownership during the claim process
  • Cloudflare - security and performance services, including Turnstile (bot protection)
  • Google Places API - used to source and verify business information for our community directory

These services have their own privacy policies governing how they handle data. We encourage you to review their respective policies.

Data Retention

Subscriber data (email address) is retained until you unsubscribe. When you unsubscribe, your email is removed from our active mailing list. Business claim data and partner application data are kept indefinitely to maintain the integrity of the community directory.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing or any other purpose.

How to Unsubscribe

Every email we send includes a one-click unsubscribe link. You can also unsubscribe by emailing info@hotlumpowell.com.

Data Deletion Requests

You may request deletion of your personal data at any time by emailing info@hotlumpowell.com. We will process your request and confirm deletion within 30 days.

Cookies

We do not use advertising or tracking cookies. Cloudflare may set security-related cookies as part of its bot protection and performance services. These cookies are necessary for the operation and security of the website and do not track you for advertising purposes.

Children

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at info@hotlumpowell.com and we will delete it promptly.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell your data)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at info@hotlumpowell.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: